Advantage Sales & Marketing LLC dba Advantage Solutions

  • Client Services Manager ASM

    Job Locations US-AR-Rogers
    Primary Posting Location : City
    Rogers
    Primary Posting Location : State/Province
    AR
    Postal Code
    72756
    Primary Posting Location : Country
    US
    Requisition ID
    2018-157420
    Position Type
    Full Time
    Category
    Client Services/Account Management
  • Marketing

    CLIENT SERVICES MANAGER

     

    At Advantage Solutions, we build people, brands and businesses! We are seeking a dynamic Client Services Manager who can lead the creation and implementation of in-store marketing events within major retailers. This Client Service Manager will be responsible for project development, budget management, execution monitoring, issue resolution, reporting, and invoicing. This ideal candidate will manage all related financial activities while providing a high level of service to client representatives and the internal team. As part of our winning team, you’ll receive top-tier training, competitive base salary, and a comprehensive benefits package all with the opportunity for career growth. Looking to make an impact on overall growth strategies for the Consumer Packaged Goods industry? Then apply today for a chance to join the largest sales and marketing agency in North America, Advantage Solutions!

     

    RESPONSIBILITIES 

    • Project Management duties including: event program tracking, timeline development and management, budget management, pre- and post-promotional analysis, and reporting.
    • Develop effective client and retailer relations to facilitate communication and execution with internal departments to ensure that deliverables are successfully achieved.
    • Responsible for monitoring and adjusting project budgets and billing to ensure accuracy and timeliness. Responsible for over site of timeline revisions.
    • Ability to make autonomous decisions on behalf of company strategy.
    • Effectively communicate project KPI’s to stakeholders throughout the business

    QUALIFICATIONS 

    • Bachelor's Degree or equivalent experience
    • 1-3 years of experience in applicable field (i.e. CPG industry, sales and marketing agency, Customer, or Client)
    • Possess negotiation, project management and research, analysis, and presentation skills.
    • Creative thinker and self-starter who is able to effectively handle multiple tasks and projects simultaneously
    • Able to build and maintain strong client relationships
    • Proficient in Microsoft office (Word, Excel, Outlook, PowerPoint, Visio, etc.)
    • Preferred: PMP certified or equivalent experience

    Advantage Solutions is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. Advantage Solutions services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

    Advantage Sales and Marketing LLC dba Advantage Solutions is proud to be an Equal Opportunity Employer.

     

    Responsibilities

    Advantage Sales and Marketing, LLC dba Advantage Solutions is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. Advantage Solutions services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

     

    Position Summary

     

    The Client Services Manager is responsible for the creation, approval, and the implementation of events. These responsibilities include project development, budget management, execution monitoring, issue resolution, reporting, and invoicing. Manages all related financial activities while providing a high level of service to client representatives and co-workers. Assist the organization in achieving a services excellence culture.

     

    Essential Job Duties and Responsibilities

    • Perform project management duties to include; event program tracking, timeline development and management, budget management, pre- and post-promotional analysis, and reporting.
    • Supervise team members and monitor their daily reporting and task performance.
    • Ability to make autonomous decisions on behalf of our company strategy.
    • Develop effective client and retailer relationships to facilitate communication and execution with internal departments to ensure that deliverables are successfully achieved.
    • May be responsible for monitoring and adjusting project budgets and billing to ensure accuracy and timeliness. Responsible for over site of timeline revisions.

    Supervisory Responsibilities

    Direct Reports

    This position does not have supervisory responsibilities for direct reports

     

    Indirect Reports

    Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports.

     

    Travel and/or Driving Requirements

    Travel and Driving are essential duties and function of this job

    May travel up to 25%

     

    Minimum Qualifications

    Education Level: (Required)Bachelor's Degree or equivalent experience

    1-3 years of experience in Consumer products, brand, or agency

    Experience in event execution preferred

     

    Skills, Knowledge and Abilities

    • Possess negotiation, project management and research, analysis, and presentation skills.
    • RetailLink knowledge a plus
    • Creative thinker and self-starter who is able to effectively handle multiple tasks and projects simultaneously
    • Strong organization, negotiation, and problem solving skills
    • Ability to present to large and small groups in a variety of settings
    • Excellent written and verbal communication skills
    • Team player with positive attitude.
    • Able to build and maintain strong client relationships
    • Proficient is MS Word, Outlook, Excel, PowerPoint

    Environmental & Physical Requirements

    Office / Sedentary Requirements

     

    Incumbent must be able to perform the essential functions of the job.  Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.  A detailed Environmental and Physical Requirements document is available in the Total Rewards department.

     

    Additional Information Regarding Advantage Solutions Job Duties and Job Descriptions

     

    Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Advantage Solutions reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law.  Advantage Solutions shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

     

     

    Important Information

     

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

                                        

    Are you passionate about Service Excellence, Results, Integrity, Entrepreneurial Focus and Leadership: These are our values at Advantage Solutions. Come learn why “Winning Together” is more than just words on a piece of paper. It is the vision by which we live our mission as an organization: "To create outstanding value for clients and customers through superior sales execution, operational excellence and innovative marketing services."

     

    Advantage Solutions is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, Advantage Solutions shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

     

     

    Advantage Solutions will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.  All of our positions require the satisfactory completion of a background check. Please be aware that acknowledging or having criminal convictions does not constitute an automatic bar to employment.  Factors including, but not limited to age and time of the offense, seriousness and nature of the violation, and rehabilitation will be taken into account.

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