Advantage Sales & Marketing LLC dba Advantage Solutions

  • Account Supervisor

    Job Locations US-MO-Springfield | US-IL-Naperville
    Primary Posting Location : Address
    1200 E Woodhurst Drive, Building V
    Primary Posting Location : City
    Springfield
    Primary Posting Location : State/Province
    MO
    Postal Code
    65804
    Primary Posting Location : Country
    US
    Requisition ID
    2018-179235
    Position Type
    Full Time
    Category
    Client Services/Account Management
  • Marketing

    Account Supervisor

     

    The Account Supervisor is the spoke to the agency process, connecting the creative team, shared services and account team to solve the client need. They are the agency’s representation to the client, a Leader in the Non-Commercial Food Service Inustry, and is expected to advocate our strategic and creative position. Likewise, they are the client’s representative within the agency and must represent the client’s best interest in producing work.  They must lead clients with a servant-leader spirit, thinking out ahead of the assignment and managing the details deftly.

     

    The Account Supervisor should have an understanding of how an agency operates, how the interactive design and development process works, be able to coach associates and provide insight and solutions to move the project along.  Account Supervisors manage day-to-day client interaction, bring insight and value to the process and ensure all projects deliver with excellence. 

     

    Media & Technology Knowledge

    The Account Supervisor need not be an expert but must be versed in the following fields in order to be effective within the digital branding environment:

    • Comprehension of integrated media and the notion of lead-generating mediums working together
    • Basic understanding of Content Management Systems (CMS) a plus
    • Understands the principles of web analysis and the use of web analytics tools
    • Understands new media outlets, including social, sharing, video and viral concepts

     

    Creative & Strategic Competency

    The Account Supervisor is responsible for having a high level of marketing acumen. The Account Supervisor must have a solid comprehension of marketing principles, the creative process, message strategy, and media proficiency.

    • Able to counsel clients in day-to-day tactical decisions
    • Capable of holding his/her own and making valued contributions in strategic conversations
    • Work to inspire the creative process
    • Proficient in producing and coaching work 

    JOB REQUIREMENTS

     

    Education & Training

    BA, BS or MBA degree with emphasis in Marketing Communications, or related field; or equivalent combination of education and work experience.

     

    Experience

    6-10 years marketing and/or agency experience with at least 2 years in an online marketing capacity, including:

    • A basic understanding of Web technology platforms
    • Working knowledge of technology solutions that integrate online and offline marketing elements
    • Understanding of strategic marketing principles and hands on experience executing holistic marketing plans
    • Experience executing projects and integrated multi-media campaigns against strict deadlines and budgets
    • Ideal candidate has worked in the away-from-home sector, with experience in commercial foodservice, non-commercial foodservice, convenience retailing and alternate channels 

    Qualifications 

    • Be self-motivated with a positive attitude
    • Ability to effectively communicate with project management and client teams
    • Effective verbal, written and interpersonal communication skills
    • Compelling presentation skills a plus
    • Strong decision-making, analytical and problem-solving skills
    • Strong working knowledge of Microsoft applications (Outlook, PowerPoint, Word, Excel)
    • Effective time management and organizational skills
    • Ability to travel (approx. 25% of time) 

    Advantage Solutions is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. Advantage Solutions services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

     

    Advantage Sales and Marketing, LLC dba Advantage Solutions is proud to be an Equal Opportunity Employer.

    Responsibilities

    Advantage Sales and Marketing, LLC dba Advantage Solutions is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. Advantage Solutions services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

     

    Position Summary

     

    The Account Supervisor functions as a leader of Agency shopper marketing program deliverables within multiple categories or retail channels.  Primary role is to provide leadership as the face of the Agency to client contact(s) during the conception, creative communications design development, retail sell-in, execution and analysis of account/brand-specific programs.

    Responsible for spearheading and synchronizing a cross-functional team to deliver strategic business planning frameworks, communication platforms, program concept development, effective sales presentations, retail sell-in support, and analysis of results. 

     

    Essential Job Duties and Responsibilities

     

    Personal Accountability

    • When brand facing, sit on-site with clients, fully representing the agency in-front of the client and representing the brand back to the agency.
    • Develop and own key influencer relationships that build a trust-based partnership with client teams, agency partners, and third party vendors
    • Demonstrate working knowledge of consumer/shopper marketing landscapes and the client’s own industry to develop new business opportunities and potential revenue streams within existing client
    • Design and lead proposal and program development presentations with limited guidance from a Director
    • Establish agency thought leadership for defined area of responsibility
    • Supervise and/or directly manage program execution, budgets, tracking, and post-promotional reporting in accordance with company systems and processes
    • When field facing, responsible for key channel or customer comprising 10%+ of the client’s business
    • Responsible for recruiting, hiring, training, and development of direct reports with support of a Director
    • Other related duties as assigned

    Cross-Functional Accountability

    • Partner with Planning team members to develop category, channel, customer and competitive brand marketplace insights, identify most value consumer targets, communication strategy, innovation opportunities, promotion program objectives, strategies and tactical recommendations for programs, leveraging key consumer/shopper insights that drive purchase behavior change
    • Demonstrate leadership to internal Agency concept, creative design, and production team members in order to ensure all deliverables are on strategy and meet client expectations
    • Engage, mentor, and inspire Agency cross-functional team by teaching the fundamentals, demonstrate, and empower proactive thinking, prioritize goals, and facilitate conflict resolution as needed
    • Communicate and interact effectively with cross-agency teams for all departments and/or clients to deliver timely client decisions and approvals
    • Other related duties as assigned

    Supervisory Responsibilities

     

    Direct Reports

    Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources

     

    Indirect Reports

    May delegate work of others and provide guidance, direction and mentoring to indirect reports

     

    Travel and/or Driving Requirements

    Travel and Driving are essential duties and function of this job 

    Travel up to   as needed 

     

    Minimum QualificationsThe following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job

    Education Level: (Required): Bachelor's Degree or equivalent experience

                             (Preferred): MBA Degree or equivalent experience                         

     

    Field of Study/Area of Experience:  Marketing/Brand Management

    -3-5 years of experience in the role of leader/manager in agency, brand management, and/or media production

    -6+ years of experience in consumer product, brand manage, media, or agency experience preferred

     

    Skills, Knowledge and Abilities

    • Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
    • Excellent written communication and verbal communication skills
    • Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
    • Creative self-start with strong relationship, organization, negotiation, and problem solving skills
    • Able to work with third party properties, agencies, suppliers and media organizations

    Environmental & Physical Requirements

    Office / Sedentary Requirements

    Incumbent must be able to perform the essential functions of the job.  Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.  

     

    Additional Information Regarding ASM Job Duties and Job Descriptions

     

    Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Advantage Solutions reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law.  Advantage Solutions shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

     

    Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes.  Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).

    Important Information

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

                                        

    Are you passionate about Service Excellence, Results, Integrity, Entrepreneurial Focus and Leadership: These are our values at Advantage Solutions. Come learn why “Winning Together” is more than just words on a piece of paper. It is the vision by which we live our mission as an organization: "To create outstanding value for clients and customers through superior sales execution, operational excellence and innovative marketing services."

     

    Advantage Solutions is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, Advantage Solutions shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

     

    Advantage Solutions will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.  All of our positions require the satisfactory completion of a background check. Please be aware that acknowledging or having criminal convictions does not constitute an automatic bar to employment.  Factors including, but not limited to age and time of the offense, seriousness and nature of the violation, and rehabilitation will be taken into account.

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