Territory Sales Manager
Come join our team of sales professionals and become a Territory Sales Manager where you will drive sales for the brand in partner call centers. The Territory Sales Manager must have a friendly and outgoing personality to inspire and train sales representatives on the product line. In addition to driving results, as a Sales Manager, you will be expected to partner with call center management in coaching on features and benefits direct sales, and service packages. The ideal candidate will train agents to become an expert in the product line. We value professionals that are willing to take their career to the next level by increasing product sales and services.
The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
The Territory Sales Manager is responsible for driving the business objectives and sales results for the assigned client program in a local market and/or assigned territory. This position works directly with multiple client partners such as retailers, dealers, call centers, and their employees on behalf of our client. The Territory Sales Manager directly communicates with all levels from management to entry-level associates regarding the execution of the client’s objectives. The measure of success is the ability to efficiently and effectively manage a territory, establish and maintain strong relationships with client partners, develop and manage budgets, and positively drive the client’s key business objectives and sales goals through effective coaching and training.
Essential Job Duties and Responsibilities
Experience driving a sales number / Territory Ownership / Driving incentives
Proactively manage the business objectives and sales goals for the territory of assigned locations. Identify sales training opportunities; create and execute ROI-based action plans for assigned locations. Maximize client ROI by efficiently developing and executing incentives that drive key performance metrics. Manage market specific budgets for incentives, travel, and other costs. Accountable for creating and implementing local strategies, incentives, and sales training initiatives for client partner employees to further improve sales or impact low performance.
Ability to tailor communication and training style from leadership to agents
Utilize subject matter expertise of Client’s products and services, including technology, plans, promotions, sales techniques, best practices, ordering systems and on-line tools, activations procedures and methods, credit and escalation processes to drive training and knowledge of Client’s products and services. Adjust training and coaching techniques to appropriately fit the audience which ranges from agent to senior management. Educate Agents and Management on selling procedures, including marketing techniques, and utilization of the client’s products and services. Use huddles, group trainings, shadowing/observation techniques, side-by-side coaching, y-jacking and customer interactions as a direct method of demonstrating and educating employees about sales techniques and the client's new and current promotional activities.
Build and maintain strong relationships
Create and maintain strong relationships throughout the territory of assigned locations (physical or virtual) with Client partners. Leverage relationships to drive and increase sales of the Client’s products and services.
Ability to analyze data and determine indicated action
Effectively utilize territory and location performance data to develop and execute specific strategies and actions required to meet or exceed client determined business objectives and sales targets. Document and quantify opportunities, share best practices with peers and communicate challenges and recommendations both internally to management and to client teams through reporting and regular communication.
Enthusiastic and Organized
Confidently and professionally represent the Client in crowded environments through an enthusiastic, outgoing, and captivating personality. Manage the daily, weekly, and monthly needs of the assigned territory with strong organizational and communication skills ensuring information is shared in a timely manner with direct supervisors as well as Client teams.
This position does not have supervisory responsibilities for direct reports
This position does not have guidance or mentoring responsibilities for indirect reports
Travel and/or Driving Requirements
Travel and Driving are essential duties and function of this job
Travel up to 50-75%
Education Level: (Required): High School Diploma or GED or equivalent experience
(Preferred): Bachelor's Degree or equivalent experience
5+ years of experience in sales and training
Skills, Knowledge and Abilities
Environmental & Physical Requirements
Office / Non-Sedentary Requirements
Incumbent must be able to perform the essential functions of the job. Work may be performed in an office or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: stand for extended periods of time, walk, bend, stoop, or climb. May have possible exposure to dust, and may require the ability to lift and/or push up to 50 pounds 33% - 66% of the time.
Additional Information Regarding The Company Job Duties and Job Descriptions
Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance. All of our positions require the satisfactory completion of a background check. Please be aware that acknowledging or having criminal convictions does not constitute an automatic bar to employment. Factors including, but not limited to age and time of the offense, seriousness and nature of the violation, and rehabilitation will be taken into account.